Xerox KInCA (Knowledge Intelligent Conversational Agent)
The aim of this project is to validate a new approach to enable managers at every level or function in an organization to effectively learn, understand, and then apply Knowledge Management concepts and techniques.
The approach is based on the concept of a 'Personal KM Agenda' and consists in providing managers access to an interactive, web-based system, helping them to identify knowledge management opportunities in their jobs, to achieve their targets and objectives, and in their business environment (individually or in teams).
The system is based on a conceptual framework that, by modelling the adoption of knowledge management practices as a change process, identifies the pedagogical strategies best suited to support users through the various stages of the adoption process.
Manager(s) are hence helped to understand better the key principles of Knowledge Management, to develop stepwise their own Personal KM Agenda, and then act upon it.
Related CALT Research Area: Intelligent Learning Agents
Research Programme: a Xerox Sponsored Project
Project Timeframe:
Project Coordinator: Thierry Nabeth
Project Team Member(s):
Albert Angehrn,
Liana Razmerita
and Claudia Roda
External Project Team Member(s):
Partners(s):
Project web site:
Internal web site: intranet
Publications and documents
Related categories
Some snapshots:
The story telling agent has been activated